About Melanie
Melanie Crossley is a counsellor based in the United Kingdom who helps people facing stress and anxiety. She also supports those dealing with relationship difficulties, trauma and abuse, depression and the upheaval that comes with life changes. Melanie encourages people to take the first step toward feeling better and offers steady support along the way.
Melanie draws on a client-centred way of working, which means she follows each person’s lead and listens closely before offering ideas.
Background and approach
She also uses existential ideas to help people clarify what matters to them and make choices that fit their values. Sessions focus on creating an open, non-judgemental space to talk through thoughts and feelings. Melanie aims to help clients understand patterns that keep them stuck and to find practical ways to cope day to day.
Conversations can cover practical skills as well as bigger questions about meaning and purpose. With three years of professional experience and BACP accreditation, Melanie combines warmth with clear, focused listening. She offers video calls, phone appointments, live chat and text-based messaging so people can choose what feels most manageable.
To begin, clients follow the site’s Start Therapy steps to match and schedule. Melanie works collaboratively to set goals and adjust pace as needed, supporting people as they try out new ways of handling stress and relationships.
How Melanie’s approaches work in online therapy
Client-Centred Therapy focuses on listening and understanding each person from their own point of view. The counsellor follows the client’s lead, offers reflection and helps people make sense of their feelings. This approach often helps with anxiety, stress and relationship worries by making room for honest conversation.Existential Therapy looks at questions of meaning, choice and responsibility. It invites people to consider what matters to them and whether their life choices match their values. This can be useful when coping with major life changes, feelings of isolation or distress about identity and purpose.
Finding the right approach is part of the work. Melanie will discuss these ways of working and decide together which fits best. She sees therapy as a collaboration - goals, pace and techniques are set with the client and reviewed over time.
Online formats give practical benefits. Video calls allow face-to-face conversation when a longer session is needed. Phone sessions work well for shorter check-ins or when a camera is not wanted. Live chat and text-based messaging suit people who prefer writing, need flexibility or want to manage sessions in smaller steps. These options make it easier to fit therapy around work, family life and other commitments.
Questions people ask
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What this therapist works with
Most often
- Stress, Anxiety
- Relationship issues
- Trauma and abuse
Also listed
Therapeutic approaches
- Experience
- 3 years
- Licensed
- Languages
- English
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