HP Portrait of Helana Pennell

Helana Pennell, BACP

Calm, practical counselling for everyday challenges

3 years in practice · based in United Kingdom · sessions in English · online sessions

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About Helana

Helana Pennell is a counsellor who believes people are the experts in their own lives. She encourages small, practical steps toward clearer thinking and calmer days. Helana offers a steady, non-judgemental presence for anyone feeling overwhelmed by stress or anxiety.

With three years of counselling experience and registration with the British Association for Counselling and Psychotherapy, she focuses on everyday problems like relationship strain, family worries, and low self-esteem. Helana also helps people cope with big life changes and the pressures that come with caregiving.

Explore online therapy options See what online therapy involves and what your next steps would be.

Background and approach

Her work draws on client-centred therapy, which means she listens first and then responds to what a person needs. Sessions are conversational and paced to suit each person. She aims to help people notice their strengths and try out new ways of dealing with difficulties.

Helana addresses issues such as communication problems, guilt and shame, forgiveness, and feelings of isolation or loneliness. She also supports people who want to build greater self-love and healthier relationships with themselves and others. Practical tools may be used alongside open listening, depending on what each person asks for.

For those seeking therapy online, she offers video calls, phone sessions, live chat, and text messaging. The focus is on helping people feel less stuck and more able to manage day-to-day challenges.

Client-centred talking and online support

Client-centred therapy places the person at the heart of the work. The counsellor listens without judgement and follows what each person brings. This approach helps with issues like anxiety, relationship strain, low self-esteem, and feelings of isolation by building understanding and self-awareness.

Finding the right way of working is part of the process. Helana will work with each person to decide what feels most helpful based on their needs, goals, and preferences. That collaborative choice can include focusing on emotional understanding, practical coping skills, or a mix of both.

Online sessions are offered as video calls, phone sessions, live chat, or text messaging to make counselling more flexible. Video suits in-depth conversations when face-to-face interaction matters. Phone sessions can fit into short breaks or when bandwidth is limited. Chat and text messaging are useful for brief check-ins, ongoing reflection, or when someone prefers not to be on camera. These options help people access support around work, caring responsibilities, or busy days without long travel.
Explore online therapy options See what online therapy involves and what your next steps would be.

Questions people ask

What concerns does Helana help with?
She works with stress and anxiety, relationship and family worries, and low self-esteem. Additional focuses include caregiving stress, communication problems, guilt and shame, isolation, and self-love.
What is Helana's therapeutic style?
She uses a client-centred approach that starts with listening. Sessions are conversational and paced to what each person needs.
How long has she been practising?
Helana has three years of counselling experience helping people navigate everyday pressures and life changes.
What credential does she hold and where is she based?
She is registered with the British Association for Counselling and Psychotherapy (BACP) and practises in the United Kingdom.
Can I have sessions in another language or from outside the UK?
Sessions are offered in English only. She is not accepting international clients at this time.
Which session formats are available?
Helana offers video calls, phone sessions, live chat, and text-based messaging to suit different preferences and schedules.
How are sessions charged?
Costs vary by location and therapist availability. Sessions use a subscription model that can be cancelled at any time.
How do I begin working with Helana?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to therapist availability.

What this therapist works with

Most often

Therapeutic approaches

Experience
3 years
Licensed
Languages
English

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