About Gemma
Gemma Collins is a counsellor working in the United Kingdom with three years of professional experience and BACP registration. She aims to make the first step feel manageable for people who are anxious or overwhelmed. Gemma frames clients as the experts in their own lives and offers steady support while they take practical steps forward.
Her work focuses on stress and anxiety, trauma and abuse, low self-esteem and depression, and coping with major life changes.
Background and approach
She also addresses concerns such as abandonment, chronic illness and pain, communication problems, divorce and separation, guilt and shame, and workplace difficulties. Gemma listens for what matters most to each person and helps them name the next small goal. Gemma uses client-centred therapy, which means sessions are guided by the client’s priorities.
She creates time to hear what is hard and what is working, then follows the client’s pace. This approach helps people feel understood and more able to try new ways of coping. Sessions can include short practical exercises and reflective conversation.
Gemma supports people who want clearer boundaries, increased self-compassion, or better ways to manage daily stress. She encourages realistic steps that fit the client’s life and routines. If someone wants to begin she asks them to share their story and current goals.
From there Gemma works collaboratively to shape a plan that feels doable and relevant to what the person wants to change.
How client-centred therapy works online
Client-centred therapy centres on the person’s own goals and experiences. Online sessions enable the same open listening and reflection as face-to-face work, with the counsellor following the client’s lead and focusing on what matters most to them. This approach can help with anxiety, stress, low self-esteem and adjusting after difficult events.Gemma uses a straightforward collaborative process to find the right way forward. She will listen to what you want to change, discuss different options, and agree together which approach feels most helpful. Finding the best fit is part of the work, and she makes changes as needs and goals evolve.
Online formats include video calls, phone sessions, live chat, or text-based messaging. Video lets you read facial expressions and tone, phone can be useful when bandwidth or screen time is limited, and text or chat is helpful for quick check-ins or when writing feels easier. These options make it simpler to fit counselling around work, care duties and daily life, while keeping sessions flexible and accessible.
Questions people ask
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What this therapist works with
Also listed
Therapeutic approaches
- Experience
- 3 years
- Licensed
- Languages
- English
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